Government of Jammu and Kashmir

General administration department

(Vigilance Section)

Civil Sectt. Srinagar/Jammu

 

 

Subject:   Institution of the “Chief Minister’s Vigilance Medal” for award of Chief  Minister’s Vigilance Medal 

               annually in recognition of exemplary work done for the eradication of corruption and/or in bringing about

               transparency and accountability in the functioning of the Government.

 

Ref:         Cabinet Decision No. 267/16 dated 18.12.2006.

 

Government Order No: 95-GAD(Vig) of 2006

Dated: 29.12.2006

 

              Sanction is hereby accorded to the of “Chief Minister’s Vigilance Medal” for displaying conspicuous and exemplary courage in exposing corruption and/or creating awareness against corrupt practices as per the following scheme:-

 

1.         Short title, commencement and application –(1)  This scheme may be called the “Chief Minister’s Vigilance Medal Scheme, 2006”

            (2) It shall come into force from the date of its publication in the Government  Gazzette.

(3) it shall be awarded to any Government Servant, a public spirited citizen and/ or a Non-Governmental Organization for displaying conspicuous and exemplary courage in exposing corruption and/or creating awareness against corrupt practices.

 

2.        There shall not be more than four medals to be announced on the occasion of Independence Day every year; provided that two medals each year are reserved for award to Government servants.

 

3.         The shape size, design and other properties of the Medal shall be as follows:-

 

(i) “Chief Minister’s Vigilance Medal” shall be circular in shape (8cm in diameter), thickness at the rim/ edge 4mm, thickness in general 2mm and made of cupronickel medal;

 

(ii)  The medal shall have the State Emblem and slogan “Vigilance for good  governance” and year of the award embossed below it on one side and name of the awardee embossed on the other side. The words “Chief Minister’s Vigilance Medal” and “Government of Jammu and Kashmir” shall be  embossed alongside the rim on each side as per Annexure-A appended herewith.

 

4.         The name of the awardee shall be notified in the J&K Government Gazette and in this regard a register shall be maintained by the Government in the General Administration Department.

 

5.         Recommendations- (1)  The Government of Jammu and Kashmir in General Administration Department shall through public notification invite applications every year from individual citizens, NGOs, other associations and societies connected with Vigilance and anti-corruption work and/ or working to bring about transparency and accountability in the functioning of the Government. Nominations in case of Government servants shall be made by the respective Administrative Departments.

 

(2) The notification shall be issued by the General Administration Department on 1st of June every year and last date for receipt of the nominations in the Department shall be 30th June.

 

(3) The nominations shall be scrutinized by a Committee of the following officers:-

 

i           Chief Secretary   -------  Chairman

ii           Commissioner/Secretary to Government, General Administration Department

iii          Additional Director General of Police, CID

iv          Commissioner of Vigilance, J&K

v           One public spirited person nominated by the Chief Minister from areas such as academics, philanthropy, mass media, entrepreneurship and social service.

(4) The recommendation of the Committee shall be submitted to the Hon,ble Chief Minister by the Chief Secretary for consideration.

 

(5) No nomination shall be considered by the Committee unless it is accompanied by a certificate in the prescribed format (Annexure-B) that the integrity of the individual is beyond doubt or the track record of the working of NGO/ other associations and societies connected with Vigilance and anti-corruption work is unblemished and clean.

 

6.         The “Chief Minister,s Vigilance Medal” shall carry a one time reward of Rs.11,000/- (Rupees eleven thousand only) irrespective of the rank, for each recipient of the award along with a certificate in the prescribed proforma. (Annexure-C)

 

7.                   The State Government shall be competent to cancel/ annul the award of the Medal to any recipient after giving opportunity of being heard and for reasons to be recorded. The Government shall also be competent to restore the Medal.

 

8.         It shall be within the powers of the Government to make rules to carry out the purposes of the Scheme.

 

9.         The Government may, from time to time, specify the eligibility conditions for award of “Chief Minister’s Medal”

 

10.        This award shall be conferred by the Chief Minister of Jammu & Kashmir.

 

 

By Order of the Government of Jammu & Kashmir.

 

 

                        -sd/-

(Khurshid A. Ganai)IAS

Commissioner/Secretary to Government

General administration Department

 

No. GAD(Vig)01-Adm/2006                                                                          Dated:   29.12.2006

Copy to the:-

1. All Financial Commissioners

 

 

GOVERNMENT OF JAMMU & KASHMIR

GENERAL ADMINISTRATION DEPARTMENT

*****

Subject:-         Strengthening of internal vigilance in Government Departments and Public Undertakings – Implementation of programme of vigilance and anti-corruption work.

 Circular No. 12 – GAD(Vig.) of 2003

D a t e d          :  26.0 5.2003 

                        Government have identified corruption as one of the major issues to be tackled strongly. For this purpose, a programme of Vigilance and Anti-Corruption work has been prepared for immediate implementation by various Departments and Public Undertakings in co-ordination with the State Vigilance Organisation.

 SELECTED DEPARTMENTS.

                         The following Departments have been identified for focused attention in this programme. 

  • Revenue
  • R&B / P.H.E / Flood Control
  • Police
  • Excise
  • Sales Tax
  • Forest
  • PDD
  • Rural Development
  • Food & Supplies
  • JDA / SDA
  • Transport
  • Education
  • Social Welfare

                         Other departments of the Government would also be covered to the extent possible.

 COLLECTION OF INFORMATION

                         Collection of information is the most important part of this programme of work. This has to be organized in a systematic and well-planned manner. In this work the State Vigilance Organisation should take assistance of the Departments and Public Undertakings concerned

AGREED LIST OF SUSPECTED OFFICERS.

                         Agreed lists will be prepared of officers of gazetted status against whose honesty or integrity there are complaints, doubts or suspicion, after consultation between the officers of the departments concerned and the State Vigilance Organisation. To achieve the best result it is important there should be free and frank exchange of information during these discussions.

                         The following action will be taken in respect of officers on these agreed lists by the Departments or the Undertakings concerned and by the State Vigilance Organisation:-

  • Closer and more frequent scrutiny and inspection of their work and performance by the Department concerned, particularly in spheres where there is scope for discretion or for showing favours.
  • Discreet checks their reputation both by the Department and the State Vigilance Organisation.
  • Unobtrusive watch of their contracts by the State Vigilance Organisation.
  • Secret inquiry by the State Vigilance Organisation about their assets and financial resources.
  • Collection of information by the State Vigilance Organisation of specific instances of bribery and corrupt practices.

                         If these secret checks and enquiries reveal positive material, then open enquiries will be started by the State Vigilance Organisation and further action taken in the light of the result of that inquiry. It may be emphasized that no adverse or punitive action should be contemplated against any officer on these lists unless these checks, verifications or enquiries bring forth adequate material to reasonably conclude that he is lacking in integrity. These agreed lists will remain in force for a period of one year from the date of preparation. At the end of this period the list will be reviewed and the names of those officers against whom sufficient evidence is not available to proceed against will be deleted from the list.

                         The State Vigilance Organisation Branches may prepared their own lists of officers of non-gazetted status about / whose integrity or honesty there are complaints, doubts or suspicion, but thee need not be ‘agreed’ lists. The Superintendents of Police of the State Vigilance Organisation Branches should however, consult the Heads of Departments and Public Undertakings about names in such lists as and when it is felt that such consultation will lead to better accuracy and correctness.

                         As and when requested by the State Vigilance Organisation the Departments and Public Undertaking should arrange for closer and more frequent scrutiny and inspection of the work of these employees and also for affording assistance to the State Vigilance Organisation in making checks and verifications about them.

 AGREED LIST OF POINTS & PLACES OF CORRUPTION

                         Agreed lists will also be prepared of points and places where corrupt practices are prevalent. It may be emphasized that these are not lists of all those points and places where there is scope or likelihood of corruption but only of those where corruption is believed to exist in substantial measures. The preparation of these agreed lists of points and places of corruption must necessarily be done by those in the filed. The Superintendents of Police of State Vigilance Organization aided by the D.I.G Vigilance Organization where necessary, will settle and prepare these lists locally after discussion with the Heads of Departments or officers of Undertakings concerned. The Departments and Undertakings can contribute substantially in the preparation of these lists. They are likely to have much greater appreciation of the position in their units or sections and they are in the best position to compile or to assist in compiling such list.

                         It may be clarified that :- 

  • "Points” are those items of work and those stages of which decisions are taken or orders are passed which provide scope for corruption e.g. processing of tenders, appraising, grant of quota certificate, licenses, permits etc.
  • “Places” would be sections, sectors, units of an office / Departments / Undertakings.
  • After these lists are prepared the following action should be taken by the Departments, Undertakings and by the State Vigilance Organisation.
  • and more frequent scrutiny and inspection by the Departments or Public Undertakings of the work done at these points and places.
  • Surprise Checks by the Department or Undertakings.
  • Discreet and unobtrusive watch by the State Vigilance Organisation followed by the raids as and when appropriate.
  • Collection of information about specific instances of bribery and corrupt practices so as to start open enquiries.

 LIST OF UNSCRUPULOUS CONTRACTORS, SUPPLIERS, FIRMS AND CLEARING AGENTS. 

                        List will be prepared of unscrupulous contractors, suppliers, firms and clearing agents who are suspected of indulging in corrupt practices. These lists are to be prepared by the Departments and Undertakings concerned as they are in the best position to do so. They need not be ‘agreed’ lists. Copies of these lists should be sent to the State Vigilance Organisation for its information. The State Vigilance Organisation on its part will pass on to the Departments and Undertakings concerned any information regarding corrupt practices of contractors, suppliers, firms and clearing agents for their information and for considering as to whether the name of any such contractor etc. should be brought on their lists. Particular care should be exercised in the preparation of these lists. Departments concerned should lay down the criteria on the basis of which names are to be included in these lists.

                         The following action may be taken by the Departments and Undertakings and by the State Vigilance Organisation in respect of the contractors etc. on these lists:- 

  • The list should be circulated by the Departments and Undertakings to their officers enjoining them to be careful and cautious in all dealings with such parties.
  • Discreet and unobtrusive watch should be kept by the State Vigilance Organisation over the contractors or such parties in officials circles.
  • Collection of information by the State Vigilance Organisation of specific instances of mal-practices on part of such parties with a view to start open enquiries.

 UNSCRUPULOUS CONTACT MEN

                         The State Vigilance Organisation will prepare list of unscrupulous contact men who are suspected of resorting to corrupt or irregular practices in their dealings with official agencies. The names of persons on these lists will be communicated by the State Vigilance Organisation to the Administrative Departments and Public Undertakings concerned. These lists are being compiled with the following objectives:- 

  • The information contained in these lists will be utilized when considering cases for accrediting of representatives of firms etc. Normally such unscrupulous persons should not be accepted as accredited representatives of firms etc.
  • The Departments and Undertakings concerned will issue directions to their officers to be careful and cautious in dealing with unscrupulous contact men whose names are on these lists. They should avoid associating with them socially and accepting entertainment and gifts from them.
  • The State Vigilance Organisation will exercise an unobtrusive check on the activities of such contact men and try to collect information about specific instances of mal-practices in which they are involved.

 SCRUTINY AND CHECKS BY DEPARTMENTS.

                         The Departments and Undertakings should organize:-

  • Selective scrutiny of files and records to discover malafide orders of decisions and to detect mal-practices.
  • Surprise check at possible points and places of corruption, e.g. works under execution or executed, stores inspected, passed or rejected after inspection, supplies and stores in Godowns or storage depots; baggage examined and cleared; goods and passenger booking and reservation, under-weighment and allotment of trucks/wagons; under-valuation of goods etc.
  • Routine random checks of discretionary powers exercised by junior officers.
  • Rechecking by senior officers of items already checked by junior officers, e.g. works, inspection, check, excise levy etc.
  • Closer inspection of irregular intervals of the works of the officers of doubtful integrity.

                        The special scrutiny or check should be carried out by officers about whose integrity there is no doubt. If necessary special teams may be set up in some of the important departments for this purpose, secrecy should be ensured and adequate precaution should be taken to prevent leakage of information about the projected checks. The assistance of the State Vigilance Organisation will be available as and when considered necessary.

                         Any matter or transactions which are suspicious or doubtful or which suggest malafide motive or corruption should be referred to the State Vigilance Organisation for inquiry. It is important that such references are made promptly along with the relevant documents.

                         Records and statements should be maintained pertaining to such checks or scrutiny carried out so as to cover the date of check or scrutiny, its nature, terms and extent, the sphere and personnel covered, the agency utilized, the results, the difficulties or impediments faced if any and further action taken.

                         The further action could be in respect of individual instances of malpractices, improprieties, irregularities, illegalities or defects detected or of a general nature to prevent recurrence of similar malpractices. 

SPECIAL DRIVES COMPRISING RAID AND SEARCHES BY THE STATE VIGILANCE ORGANISATION.

                         The State Vigilance Organisation will carry out surprise checks, raids or searches when it has come definite information that mal-practices are being indulged in. such raids and checks may be on godowns and storage depots, goods and passenger booking stations, receipt or dispatch of stores, misuse of permits, licenses and quotas etc. The Departments and Undertakings concerned should extend their cooperation and assistance to the State Vigilance Organisation in these searches, raids and checks.

                         The State Vigilance Organisation will maintain records and statements giving the particulars of these searches etc. and mentioning their results and thus action taken.

 PREVENTIVE AND ADMINISTRATIVE MEASURES.

                         A great responsibility lies on the Head of the Department and Public Undertaking for checking bribery and corruption in their respective organizations. The Vigilance Officer is there to assist him in discharging this responsibility but, in this work, the main initiative and direction must come from the Head of the Department and Undertaking concerned. He should plan out the necessary measures in accordance with this scheme and issue suitable directives to this subordinate officers and also coordinate action to detect and deal with corrupt elements and practices.

                         The Departmental Vigilance Units have an important role in the departmental drive against corruption. It is necessary to strengthen the organization by careful selection of the personnel manning the Units, in particular the Departmental Vigilance Officer. They should be persons possessing integrity, initiative and drive. Their part in the fight against corruption has to be an active and positive on; mere passive attitude, however well meaning, will not suffice. The liaison between the Departmental Vigilance Officer and the State Vigilance Organisation should be close and continuous.

 MEETINGS AND DISCUSSIONS.

                         This scheme envisages coordinated and concerted action on the part of the Departments and Undertakings concerned and the State Vigilance Organisation. Its success will depend on the extent and degree of cooperation between them. Meetings and discussions should be held at the levels of the Secretaries / Head of Departments, Provincial Officers and Heads of Offices with officers of the State Vigilance Organisation. All these meetings there should also be free and frank discussions. Any reservation or inclination to hold back any information or material fact will detract from the value of these meetings and discussions. Information should be exchanged, lists of suspect officers and of points and places of corruption should be discussed and agreed lists drawn up, plans for checks and searches should be prepared, measures already adopted for the implementation of this scheme should be reviewed and further course of action settled.

 REPORTS AND REVIEWS.

                         Appreciation reports, should be prepared by specially designated officers of State Vigilance Organisation with the help and assistance of Departmental Vigilance Officer and other officials of targeted departments to document the nature, extent, cause of corruption and hindrances in checking such corruption. Appreciation reports should contain information about the organization, it’s objectives, methods of working including procedures, areas of corruption, known corrupt officer and undesirable contact men.

                         Quarterly reviews should be prepared by Departments and Undertakings giving the particulars of Vigilance and Anti-Corruption work done during the preceding quarter. Statistical statements should also form part of these Reviews so as to give clear and comparative picture.

                         There should also be an annual report containing a complete record of Vigilance and Anti Corruption activities during the preceding year along with statistical statements.

                         These reviews will provide not only a useful record of all that has been done but also a means of making an assessment of the extent and nature of corruption and of the efforts made and results achieved in dealing with this problem. Copies of these report reviews and statements should also be sent by the State Vigilance Organisation.

                         The above instructions are brought to the notice of all concerned for strict compliance.

                         By order of the Government of Jammu & Kashmir.

                                                                                                                                                Sd/-

Principal Secretary to Government

General Administration Department.

 No. GAD(Vig)/14(Adm)2003                                             Dated 26.05.2003

 Copy to the:- 

  1. All Financial Commissioners to Government
  2. Director General of Police
  3. All Principal Secretaries to Government
  4. Principal Secretary to Hon’ble Chief Minister
  5. All Commissioner/Secretaries to Government
  6. Secretary to H.E the Governor
  7. Commissioner of Vigilance, J&K, Srinagar
  8. All Heads of Departments
  9. Resident Commissioner, J&K Government, 5-PrithviRaj Road, New Delhi
  10. Director Information, J&K Srinagar
  11. All Deputy Commissioners
  12. Secretary, J&K Legislative Assembly / Council
  13. Special Secretary (Ser) General Administration Department
  14. Secretary, J&K Public Service Commission/Service Selection Board
  15. Additional Secretary to Hon’ble Deputy Chief Minister
  16. Private Secretaries to all Cabinet Ministers/Minister of State
  17. General Manager, Government Press Srinagar/Jammu
  18. Deputy Secretary to Chief Secretary
  19. Private Secretary to Principal Secretary, GAD
  20. Stock Register.

Additional Secretary to Government,

General Administration Department.

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GOVERNMENT OF JAMMU & KASHMIR          

GENERAL ADMINISTRATION DEPARTMENT

*****

 Subject:-         Strengthening of internal vigilance in Government Departments and Public Undertakings – Implementation of programme of vigilance and anti-corruption work.

 Circular No. 14 – GAD of 2002

D a t e d          :  19.0 6.2002

 

                        As per Circular No. 12-GAD of 1994 dated 22.02.1994 (copy enclosed), the Departmental Vigilance Officers which were to be nominated in each Department were required to take immediate cognizance of complaints and to work as Nodal Officers with the Vigilance Organisation of the Government. They were to function in close coordination with the Vigilance Organisation in respect of case which could not prima facie attract provisions of Prevention of Corruption Act but required administrative action by Departments. It was also directed that Vigilance Organisation should be posted about the final decision being taken by the Departments on the complaints and cases referred by Vigilance Organisation to them. 

                        It has however, been observed that there has been no feed back from the Departmental Vigilance Organisation. In fact it is not also clear whether any officer is now being nominated to function as Departmental Vigilance Officer. The issue came up for consideration in the COS meeting held on 15th of May 2002 when following decision was taken:- 

“The Departmental Vigilance Officers are basically performing the role of ‘Nodal Officers’ to monitor disposal of complaints received from the Vigilance Organisation, HODs or directly from the public. It was felt that the Institution needs to be made more purposeful. After thread bare discussion it was decided that the Departmental Vigilance Officers would be an extension of GAD (Vigilance) and should report to the said Department. Detailed instructions will be issued by the GAD prescribing procedure for the disposal of complaints by the Departmental Vigilance Officers. A format for periodical reporting will also be prescribed and progress reviewed on quarterly basis in the Committee of Secretaries.”

                         As a follow up of action on the above decision, following instructions are issued for compliance by all concerned:- 

  1. Each Secretariat Department shall nominate an officer not below the rank of Additional Secretary to Government to function as the Departmental Vigilance Officer in addition to his own duties. Similarly an officer of appropriate level shall be nominated by each Head of the Department and the District Level Head of the Department to function as Departmental Vigilance Officer in respect of such Department / Office.
  1. The names of the Departmental Vigilance Officers so nominated by the Secretariat Departments, and Heads of Departments / District Level Heads of offices to the General Administrative Department (Vigilance) by or before 20th June 2002 along with the complete list of Vigilance cases and Departmental enquiries pending in the Department giving their present status in detail.
  2. At present cases received from the Vigilance Organisation for Departmental enquiry are referred by the General Administration Department (Vigilance) to the respective Administrative Secretaries. Henceforth a copy of reference from General Administration Department (Vigilance) shall also be sent to the Departmental Vigilance Officer of the concerned Department / office who shall be responsible to take follow up action on the proposals of the Vigilance Organisation? General Administration Department (Vigilance).

            On receipt of the communication from General Administration Department (Vigilance), the Departmental vigilance Officer shall frame draft charge sheet to be served upon the delinquent officer and get the same issued with the approval of the competent authority. After obtaining reply to the charge sheet, the Department shall issue orders nominating the officer who shall hold the enquiry into the charges framed / issued against the delinquent officials. The DVO shall function as Presenting Officer before the Enquiry Officer. 

            The Departmental Vigilance Officer shall submit action taken report on each case referred to him by the GAD (Vigilance) to the Commissioner / Secretary, General Administration Department on the last working days of June, September, December and March of the year indicating the details as per enclosed proforma. 

  1. The Departmental Vigilance Officer shall also receive complaints from any interested person. For this purpose, a complaint box shall be installed out side the office room of the Officer. The complaints shall either be handed over to Departmental Vigilance Officer personally or shall be put in the complaint box which shall be opened by him personally in the evening of every working day. In respect of Secretariat Departments, the complaint boxes shall be provided by the Director Estates and in respect of other offices these shall be got provided by concerned Heads of Departments / Head of office.
  1. The Departmental Vigilance Officer shall scrutinize complaints other than those received from GAD (Vigilance) and shall proceed to make a preliminary enquiry to determine whether prima facie there is some substance in them or not. If he is of the view that any complaint is baseless and needs no action, it shall be filed by him. Where any complaint contains specific allegations, the Departmental Vigilance Officer shall hold a preliminary enquiry into the same at his own level by securing such records etc. for personal inspection. If any of the papers examined is found to contain evidence supporting the allegations, such papers should be taken over by him for retention in his personal custody to guard against the possibility of available evidence being tampered with. If the papers in question are required for any current action, the DVO may provide authenticated copies of the same to the concerned section and retain original papers with him. He shall be competent to call for any paper from the any section of his Department.

Where the officer complained is senior to the DVO, the DVO shall submit the case to the Administrative Secretary / Head of the Department proposing that the preliminary enquiry may be entrusted to some other senior officer. Where the officer complained is the Head of any Secretariat Department and where the DVO is of the opinion that there is substance in the complaint, he shall refer the matter to the GAD (Vigilance) for appropriate action. Similarly, where the officer complaint is the Head of any Department / Office, the DVO shall refer the matter to the Administrative Secretary under confidential cover for further action. 

The DVO shall question the delinquent official / officials and any other employee of the Department who is likely to know the alleged facts and record written statements. The person concerned should be asked to sign the written statement in token of confirmation.

In case, is found necessary to make enquiries from employees of any other Government Department / office, the DVO will seek the assistance of the Department concerned for providing facility for finalizing the preliminary enquiry and / or taking their written statements.

If the complaint is prima facie established by DVO in the preliminary enquiry, he shall recommend the case to the Administrative Secretary / Head of Department / Office as the case may be for initiating formal Departmental enquiry. In such cases also it shall be the responsibility of the Departmental Vigilance Officer to draw up the draft charge sheet for approval of the competent authority and pursue the case till its disposal in accordance with para 3 here-in-above. In such cases, the competent authority may nominate the DVO or any other officer to be the presenting officer.

The DVO holds that a criminal case is made out, he may recommend the case to the Administrative Secretary / Head of the Department for reference of the case to the Vigilance Organisation for investigation under the Prevention of Corruption Act.

The Departmental Vigilance Officers shall send a report in respect of the complaints also to the General Administration Department on the last working days of June, September, December and March as per profroma referred to above. 

  1. The progress of work of the Departmental Vigilance Officers shall be reviewed on quarterly basis by the Establishment Committee for which status notes shall be circulated by the General Administration Department (Vigilance) in advance.

                        The above instructions are brought to the notice of all concerned for strict compliance.      

                                                                                                                                                                 Sd/-

Commissioner/Secretary to Government

General Administration Department. 

No. GAD(Adm)114 / 2002-V                                      Dated 19.06.2002

 Copy to the:-

  1. All Financial Commissioners to Government
  2. All Principal Secretaries to Government
  3. Principal Secretary to H.E the Governor

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 Govt. of Jammu & Kashmir,

General Administrative Department.

 *****************

Subject:- Appointment of Vigilance Officers in the departments and their functions. 

Circular Order No. 12/ GAD of 1994.

Dated:- 22-02-1994.

The Govt. have taken a serious notice about large number of complaints being received alleging misuse of authority or indulging in acts of omissions and commissions against Govt. servants either through Vigilance Organisation or other wise. It has been felt imperative that such complaints are enquired into on top priority basis to instill confidence in the public. A decision for appointments of Vigilance Officers in all the Administrative departments and offices of Head of departments, has since been taken up by the Govt. The department Vigilance Officers so appointed are required to take immediate cognizance of such cases and to work as a nodal agency with the Vigilance Organisation of the government. The Vigilance Officers so appointed shall function in close coordination with Vigilance Organisation as it has been noticed in cases not falling under prevention of corruption act but prima-facie are of Administrative nature necessary follow up of action is not ensured by the concerned departments. It would be desirable to keep the vigilance Organisation posted of final decision being taken by the departments in such cases.

            It is impressed upon all the departments to make the institution of vigilance officer more effective and the Heads of Departments  take personal interest to enquire into the complaints within a specified time frame whenever such complaints are brought to the notice of the department. As and when any action is taken against defaulter this may be brought to the notice of Chief Secretary through General Administration Department on monthly basis. Our, where  the complaint is of serious nature it should be brought to the notice of Chief Secretary through General Administrative Department.

            The receipt of the circular may be acknowledge

                                                                                                Sd/

                                                                                          (B.S Jaswal),

                                                                                Secretary to Government,

                                                                               Gen. Administration Deptt.

 

NO:- GAD (Adm) 20-94 (V)        Dated:- 22-02-1994

 

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